Fix Connectivity Issues With Google Home

Fix Connectivity Issues With Google Home

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How-To

Google Home and Amazon Echo are the voice-controlled virtual assistant that are designed to make your life easier than ever. While doing household chores or just lying on your sofa you can listen to your favorite songs and check weather updates using them. Apart from listening to daily news, you can also use these devices to create your to-do list and shopping list. In short, there are tons of benefits that you can avail while using Google Home and Amazon Echo.

Google Home
Source: Wirecutter

Amazon Echo and Google Home requires an active Internet connection to work smoothly. Google Home users often report connectivity issues.  However, there is nothing annoying than getting disturbed connection or Wi-Fi issues. So, let’s check out how to fix connectivity issues with Google Home. So, here we go!

How To Fix Connectivity Issues With Google Home?

1. Enable Airplane Mode and Toggle on Wi-Fi

Smartphone users should follow these steps to ensure their device is not using cellular data. The main culprit of switching to cellular data is a weak network connection. When your device is switched to cellular data smartphone directly disconnects Amazon Echo & Google Home and its set up process.

To prevent this from happening, you need to ensure, you’ve Airplane Mode enabled from the settings of your smartphone before instating the step-up process. After making the required changes, you need to toggle on your Wi-Fi. Please keep in mind when Wi-Fi is enabled, Airplane Mode automatically gets disabled.

Now, try to reconnect with the network, and launch Amazon Echo and Google Home app to initiate the set-up process.

2. Change Your Wi-Fi Band

Both Amazon Echo & Google Home are compatible with 2.4 GHz or 5GHz band. However, normally users prefer 5 GHz band due to its perks like faster speed and fewer congestion issues. Well, the performance of Wi-fi-Band depends upon the distance of your new voice assistant from the router. In case, you are using the Google Home in one corner of the house and your router is kept in another corner then you might face issue connectivity issues. However, when you get such issues you need to switch your wi-fi bands from one to another to get a smooth and better connection.

Note: Mesh system can easily choose their own preferred band to get the best connection without any interruptions.

3. Say No to Ad-Hoc Networks (Unsupported)

As per Amazon, ad-hoc networks are not supported. So, if you are one of them who is using the ad-hoc network, then you need to change the network. You can go for a new traditional infrastructure mode especially for Amazon Echo devices to establish a connection with Wi-fi.

Google does not say anything like Amazon. So, if you’re using ad-hoc networks and facing issues then you can opt for infrastructure mode. If your ad-hoc network is working for you then you can continue with the same network and there is no need for Switch.

4. Reboot or Restart Your Router

Reboot and restarting your router or smartphone can mainly fix the temporary errors. So, whenever you get issues or not able to establish a reliable connection, then you can reboot or restart your router.  All you need to do is, just pull the plug of your router and wait for a few seconds and then plug it back.

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How to Restart your Amazon Echo device and network hardware?

Restart your Amazon Echo device and network hardware
Source: Lifewire

This method will help you to restart your Echo, router and Internet modem, to fix an issue related to Wi-Fi.

Step 1: Firstly, you need to Turn off your router and modem and then wait 30 seconds.

Step 2: Now, Turn on your modem.

Please keep in mind, first you need to restart your modem and then only restart your router.

Now, you need to unplug the adapter of Amazon Echo and while your network hardware restarts, the same time you need to unplug the adapter from Amazon Echo device for three seconds, and then plug it back.

Once you are done with the above steps, you can try to connect your Wi-Fi network. If you’re still not able to resolve the issue, then reset your Amazon Home.

Note: There are some routers for which you need to perform some extra steps such as Netgear Nighthawk models. You need to access Controlled Disabled and you need to enable “Allow guests to see each other and access my local network” to manage Google Home easily.

If you’re still not able to fix the issues, then you need to contact Amazon support pages to get the best troubleshooting methods. If you are getting connectivity issues with Google Home, contact Google support pages. You can also visit your nearest technicians to get them working.

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