Starting from the launch of iPhone 5s, Touch ID has become popular to unlock the iPhone in a faster and smart manner. It not only allows the owner of the mobile to prevent any one accessing their phone without permission. But the concern arises when this Touch ID is not working, and you are not able to access the phone without entering a numeric password.
So if your iPhone touch ID is not working properly, recheck a few points:
- Keep your hands dry and free from oil or water or any other liquid. It would also be better if you can rub the button with a plain cloth.
- Remove all the attachments or accessories.
- Touch the button properly, and not just pressing it lightly.
Before you visit the Apple store for any such iPhone fingerprint issue, try out these fixes a home!
Fix 1: Revisit Touch ID Settings
Once you enter your phone through the numeric or alternate passcode, go to Settings.
Step 1: Here, open Touch ID & Passcode.
Step 2: Enter your passcode.
Step 3: Toggle off ‘iPhone Unlock’ and ‘iTunes & App Store’. Wait for a few moments and toggle in again.
Lock the phone and try to enter once again.
Fix 2: Reset Touch ID
Deleting the present ID and resetting a new one could help the situation when iPhone Touch ID is not working. How to do it?
Step 1: Settings > Touch ID & Passcode
Step 2: Tap on the fingerprint list and tap on ‘Delete Fingerprint’.
Step 3: Once removed, put on your fingerprint once again. Make sure that you place the finger and its position properly this time.
Fix 3: Force Restart Your iPhone
You must have been aware of the fact that many technical problems do get solved just by restarting the phone. It is so as this process refreshes the phone and unfreeze hanging apps.
All you have to do is long press Sleep button and the option ‘Slide to power off’ will appear. Swipe it to the right and re-open it after some minutes.
Fix 4: Take Backup & Erase The Phone
Though you can erase your iPhone with internal settings, it is best to keep a backup of all the content of your iPhone. For the same, Right Backup by Systweak is the savior. Here, you can sign up and get an extra 100 MB space! Save all the data today and restore your phone after a factory reset is done.
Once your data has been taken into custody, it’s time to erase the phone.
Step 1: Open Settings > tap on General > Reset > choose Erase all content & Settings.
Step 2: Here, the passcode will be asked. Enter the code.
Step 3: Select Erase iPhone from the pop-up notification.
Fix 5: Restore and Update iPhone
Once the settings are restored and everything is transferred in the phone, make sure all the apps are up to date. Even after applying this, your iPhone fingerprint doesn’t work, wait for a day and let the phone settle down. Try once more re-setting of fingerprint, contact Apple or visit nearest Apple store.
We believe that your iPhone’s trouble with Touch ID not working will get resolved with these steps mentioned above. If any hardware issue is present in the phone itself, expert trainers at the Apple store will be ready to assist you.